FAQS

From size charts to shipping times, get all the answers to your questions about shopping with Little Chipper right here

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When will my order be shipped?

All Little Chipper orders are packaged and ready to post each Monday and Tuesday.

Please keep this in mind if you are hoping to buy matching golf shirts or gloves in time for a special occasion like Christmas, Father's Day and birthdays.

We will do our best to make exceptions if you contact us.

We are a family-run business, so your patience and understanding regarding our shipping times means so much.

Does Little Chipper ship internationally?

Little Chipper does ship internationally!

We have a flat rate for international shipping at $20AUD.

When you spend over $200, you'll receive FREE overseas shipping.

If you have ordered from overseas, please be aware that you may be required to pay import taxes, customs and duties fees, which are imposed once shipment reaches clearance. Potential charges for customs clearance must be paid for by the recipient.

What size are Little Chipper Kids gloves?

You can buy kids golf gloves in sizes for kids aged 1 to 4ish.

All our glove size charts are included with each product listing, whether it's kids or adult golf gloves.

So, check out our kids gloves or adult gloves and you'll find a sizing chart included with the images.

Little Chipper size charts also include some basic instructions on how to measure your kids golf glove.

What are your gloves made out of?

Durable and breathable synthetic leather that will not only protect little golfing hands, but will stretch stretch slightly with use for a moulded, comfortable fit.

Little Chipper gloves are designed in Brisbane, and made by our friends in Pakistan.

How to clean my golf glove?

Cold handwash your glove in gentle cleanser to remove superficial marks.

Do not bleach.

What are your golf shirts made out of?

Little Chipper golf polo shirts are made from a poly-spandex mix (88% polyester, 12% Spandex) for a comfortable, breathable and quick-drying golf shirt perfect for all-day wear. 

Care Instructions for Little Chipper golf shirts

To look after your Little Chipper matching golf shirt, use these care instructions:

  • Cold machine wash
  • Do not bleach or use fabric softeners
  • Tumble dry on low and remove immediately
  • Do not dry in direct sunlight
  • Cool Iron if necessary
  • Best if stored on a coat hanger

What if my order doesn't arrive?

We are so sorry to hear your order hasn't arrived - what a bougie!

If your order has not arrived after 10 business days from your purchase - please get in touch here or email admin@littlechipper.com.au

Use the subject title 'my order has gone missing'

We'll do our best to find out what happened, make sure your order arrives or send you a replacement.

How do I put on a little kids golf glove?

The fit of your child’s golf glove will be snug, just like the fit of an adult golf glove.

The velcro strap is adjustable and the synthetic leather will stretch
slightly with use.

To assist with putting on your kid’s glove, take your time and line up each finger inside the palm of the glove at the base of each finger before slipping on the glove completely.

Returns & Refunds Policy

Your shopping experience is important to us because we want you to love our family golf apparel as much as we do! To ensure your shopping experience with us is enjoyable and hassle-free, please read our returns policy carefully to understand your options regarding returns and exchanges.

1. Returns Eligibility:
- We accept returns within 30 days from the date of purchase for faulty or incorrect size items.

- To be eligible for a return, items must be unused, unwashed, and in the same condition as received, inside the Little Chipper Packaging.

2. Non-Returnable Items:
- No Change of Mind Returns: We do not accept returns for items due to change of mind, so please choose carefully when placing your order.

Items marked as final sale or clearance are not eligible for return.

3. Defective or Incorrect Items:
- If you receive a defective or incorrect item, please contact our customer service team at admin@littlechipper.com.au within 7 days of receiving your order
- We will provide a prepaid shipping label for the return and offer a replacement or full refund, including any shipping fees incurred.

4. Return Process:
- To initiate a return, please contact our customer service team at admin@littlechipper.com.au with the subject heading 'Return'
- Provide your order number, details of the item(s) you wish to return, and reason for the return.

- Once your return request is approved, we will provide you with instructions on how to proceed including a prepaid shipping label to print. You will need to return the item within 7 days of receiving the prepaid shipping label. 

5. Refund Processing:
- Refunds will be processed within 5-7 business days after receiving and inspecting the returned item(s).

- The refund will be issued to the original payment method used for the purchase.

6. Exchanges:
- If you would like to exchange an item, please email at admin@littlechipper.com.au with the subject 'Exchange' with details about the item(s) you wish to exchange. 

- Customers are responsible for return shipping costs on exchanging items. 

Exchanges will be processed within 5-7 business days after receiving and inspecting the returned item(s).

7. Return Shipping:

- Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item. Little Chipper does not except returns for change of mind.

8. Contact Us:
- If you have any questions or concerns regarding our returns policy, please contact our customer service team at admin@littlechipper.com.au

This returns policy applies to purchases made on our website littlechipper.com.au. By placing an order with us, you agree to abide by this policy.

Little Chipper reserves the right to update or modify this returns policy at any time without prior notice.